This has proven to reduce amount of incoming calls to your reception from both customers and work providers, whilst at the same time giving your customers a more informed and professional service. Along with the customer service, there is also a network management service, which allows work providers to view the progress of their jobs in your bodyshop online.
You can send automated or manual updates in the form of email and SMS messaging to your customers, work providers and engineers direct from the system. All communications done this way are recorded in the audit history of the job the communications relate to.
4:G comes with its own internal mail system. This gives staff the opportunity to mail important information to each other regarding the progress of a vehicle's repair. All mail can be attached to the job, and is recorded and shown in the job's history. The mail system also provides staff with their own personal to do list where they can set themselves and others reminders of tasks that need to be achieved..
Autoflow provide onsite or online demos of any of our software, book your appointment.
Speak to one of our team members today on 01625 860545 or get in touch via email.
Our friendly support team are able to assist you with your queries, visit our dedicated support area.
Sirius House, Alderley Road, Chelford, Cheshire, SK11 9AP
t: 01625 860 545 | f: 01625 860 545